Corporate, policy, and finance

The way in which public sector organisations set their policy and engage with their communities is as critical as the effectiveness of their core internal services. Too often, finance, policy, community engagement, and the drivers of change are kept separate in their own organisational silos.

We use community engagement, complaints, communications and other corporate functions to drive effective customer-led strategy and transformation. We also deliver effective options appraisal and business case development and training for commissioning and effective delivery of insourcing and outsourcing.

We see corporate functions as intrinsically connected with all parts of service delivery and transformation and can offer unique approaches to drive effective, analytical, and innovative change.

Frank Curran  07515 875381

Sarah Johnston   07701 049836

Frank Curran, Senior Consultant, is our lead on adult social care. Since 2002, he has worked with 38 local authorities, helping them improve.

Sarah Johnston, explores and blends different approaches to find the right one for any given situation and never forgets the people element. With central government, local government, private and voluntary sector experience in housing, HR and organisational development Sarah brings a fresh approach to her work.

We have worked with a range of councils developing new commissioning and co-operative approaches, from providing a radical lead to Lambeth’s path-finding library service, to working with Staffordshire and Plymouth.

We have supported strategic partnership setup, review, contract renegotiation, and decommissioning as well as financial function improvement and effectiveness.

Our community engagement, research, and communications team is one of the most effective and experienced in the country, with experience gained in MORI, Westminster City Council, and Dr Foster, among others.

From housing tenant and resident panels (Norwich City Council) to some of the most sensitive consultations (Brent and Camden library consultations), to communicating strategy in an effective and engaging way through rich pictures for Capital Ambition, Brent, and others, we focus on effective engagement to set direction.